Alessandra Leoni talks scaling…

Today we are talking about scaling from one hotel to building a unique brand… how those decisions are made and most importantly, how you bring the team and the tech with you along your journey. Our discussion begins with a focus around a great quote made by Alessandra “at first we thought we were scaling… in reality, we were replicating chaos…” The lessons that Alessandra and her team learnt along the way and we finally land on the process that worked… moving chaos to a conversation…then collaboration with full team buy in… confidence in what they were delivering… calm as they realised their process worked and the most important ‘c’ of all… culture… as they replicated something great through every new opening.

If you are interested in how to ensure you have an authentic culture through one hotel or many, this is the podcast for you. Enjoy.