Is the Revenue Manager Becoming the Most Important Role in Hospitality?

In this episode, Adrienne is joined by Tom Finn, co-founder of Edwards & Finn, a global specialist recruitment firm for hospitality commercial talent. Together, they explore how the role of the Revenue Manager has evolved from pricing specialist to strategic commercial leader.

They discuss the must-have skills for modern revenue professionals, the growing collaboration between revenue, sales and marketing, the real impact of AI on decision-making, and whether the industry should start thinking less about “revenue management” and more about profit leadership.

If you’re a hotel owner, GM, Revenue Manager or commercial leader wondering what the future looks like… this episode is for you.

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Which Hospitality Trends Are Reshaping Independent Hotels in 2026?