10 things General Managers should be asking their Revenue Managers
General Managers - do you really know what to ask your Revenue Manager each week?
We all know the best revenue strategies don’t happen in silos...they are the result of teamwork, and start with honest, meaningful conversations - and one of the most important conversations of all is between the General Manager and the Revenue Manager.
From segmentation and pace, to OTA costs and total revenue performance, there are a few key questions that can completely change the way you and your Revenue Manager work together
And when a GM and Revenue Manager are aligned - asking the right questions, challenging each other, and working towards the same goal - we know as we have seen it time and time again, that’s when the real commercial magic happens. 💫
Here, I share the questions and conversations every GM should be having with their Revenue Manager to build the collaboration, insight and confidence needed for true commercial success.