Are Chatbots the Next Revenue Driver in Hospitality?

AI is everywhere in hospitality right now and chatbots are a big part of that conversation.

But are they just an operational tool designed to save time? Or are they quietly becoming one of the most powerful revenue drivers in the booking journey?

As guest expectations rise and margins tighten, hotels are under pressure to convert faster, personalise smarter and protect their direct revenue. The question is whether automation can help drive profitability without getting in the way of the human connection that hospitality is built on. In this episode of Revenue Rocks Podcast Rocks,

In this episode of Revenue Rocks, Adrienne is joined by Brian Clarke, Co-Founder of CONVIO AI, the hospitality-focused conversational platform that automates guest communication. They talk about how AI chatbots are changing guest communication, where they can genuinely move the needle on conversion and ADR, and where revenue opportunities can be found.

So you know the score! Grab a coffee, make yourself comfortable and listen here!