Why Is ‘Best of Breed’ Crucial When Choosing Your Tech Stack?

If you’ve ever felt overwhelmed by hotel tech — this week’s Revenue Rocks podcast is for you!

I had the absolute pleasure of chatting with my brilliant friend Sally Richards, Founder and MD of RaspberrySky Services, who has spent more than two decades helping hotels make sense of their technology and make smarter, more commercial decisions.

Over the years, Sally’s helped countless hotels move from outdated systems and manual workarounds to technology that truly supports their teams.

And her message is loud and clear: the key to great performance lies in flexibility - building a best-in-breed approach to tech.

That means choosing the right system for each part of your business, from revenue and distribution to guest experience — rather than relying on a one-size-fits-all platform.

Together, we dive into:
- How to map your current tech stack and spot the real gaps
- Ways to improve integration for smoother operations and happier guests
- What to look for in partners who genuinely understand your business
- And how to avoid getting distracted by the latest “shiny” sales pitch

It’s an open, honest conversation about what great technology should really do - support your people to make the best commercial decisions, not overwhelm them.