Browse Our Resources
We’re committed to supporting our revenue community with practical, people-first resources designed for the realities of hotel life.
From expert-led podcasts and insightful blogs to real-world conversations with hoteliers, everything we share is focused on helping you navigate the challenges you face every day, with clarity, confidence, and less pressure as we explore all aspects of commercial strategy.
Below are a few of our favourite resources, created to inform, support, and remind you that you’re not doing this alone.
Strategy and Technology
Feeling overwhelmed by hotel tech? You’re not alone -and this week’s Revenue Rocks podcast is here to help!
This week, Adrienne is joined by Sally Richards, Founder and MD of RaspberrySky Services, who has spent over two decades helping hotels simplify their technology and build systems that truly support their teams.
They explore why the smartest hotels take a best-in-breed approach - choosing the right tools for each part of their business - and how to cut through the noise to make tech work for you.
It’s an open, honest chat about making technology your ally, not your headache.
In this episode, Adrienne Hanna is joined by Fiona Giacomini, Group Revenue Manager at Young’s Pubs, to explore how one of the UK’s best-known hospitality brands is embracing a smarter, data-driven approach to revenue. Fiona shares how Young’s transformed its tech stack, built a strong revenue culture, and turned technology into a true ally for teams -making revenue management more human, collaborative, and effective.
Finally – it’s here! In our first episode, Adrienne chats with the brilliant Catt McLeod FIH, VP of Brand Development at Elegant Hotel Collection. Together they dive into the world of hotel distribution, demystify the GDS, and share practical, actionable advice every hotelier can use right now. Because at Right Revenue, we believe it loud and proud - Revenue really does rock!
Sales and Marketing
In this episode of Revenue Rocks, Adrienne chats with Phil Scott, Managing Director of the luxury 5 star hotel, Links House in Scotland, and Craig Burns, Director at Huckleberry Digital Agency, to explore how one hotel transformed its commercial strategy through genuine collaboration.
Sales and revenue should be hospitality’s strongest partnership - but too often, they’re out of sync. In this episode, Adrienne Hanna talks with Michelle Rex of Cameron Ventures about breaking silos, building trust, and using data and shared goals to drive smarter, more profitable hotel strategies.
In this episode, Adrienne Hanna is joined by Michelle Casey from Words with Impact to explore why great copy is a crucial and often overlooked part of a hotel’s commercial strategy.
With over 25 years of experience in sales and marketing with brands like British Airways, easyJet, and lastminute.com, Michelle shares how to turn bland into brilliant and make your words work as hard as your revenue strategy.
Culture
General Managers - do you really know what to ask your Revenue Manager each week?
When a GM and Revenue Manager are aligned - asking the right questions, challenging each other, and working towards the same goal - we know as we have seen it time and time again, that’s when the real commercial magic happens. 💫
Here, I share the questions and conversations every GM should be having with their Revenue Manager to build the collaboration, insight and confidence needed for true commercial success.
From experience, we know commercial success in hotels can’t be achieved in isolation and revenue isn’t the job of one person. It’s very much a hotel-wide responsibility.
💡 Here are our tips for building a revenue culture within your hotel:
There is no need for big organisational changes. Start small. Keep it simple. And watch the culture (and profit) grow.
Here are a few practical ways to knock down the silos and get everyone pulling in the same direction - nothing fluffy, just what actually works in busy hotels with even busier teams.
We know that when Revenue and Marketing work as one, hotels stop reacting to the market and start influencing it.